Your information is handled in accordance with CoinJar’s [Collection Statement](https://www.coinjar.com/au/collection-statement). 

Enquiries

### General and support enquiries
[support@coinjar.com](mailto:support@coinjar.com)

### Media enquiries
[press@coinjar.com](mailto:press@coinjar.com)

### Law enforcement and regulatory enquiries (see below)
[compliance@coinjar.com](mailto:compliance@coinjar.com)

_Please note: we will not respond to enquiries sent to this mailbox if you are not from a law enforcement or regulatory agency._

Get in touch with us

## Law Enforcement or Regulatory Enquiries
Court orders, notices and law enforcement enquiries should be addressed to CoinJar Australia Pty Ltd by email to [compliance@coinjar.com](mailto:compliance@coinjar.com).

CoinJar will only respond to valid requests or notices issued in compliance with applicable law.

Law enforcement enquiries must also include a formal request on letterhead which is dated and signed by an authorised person, which includes:

- the subject or individual(s) of the request
- the information requested
- the statutory powers under which the information is requested (if any)
- confirmation that the information is required for the prevention, detection, investigation and prosecution or punishment of criminal offences.