Enquiries
Get in touch with us
General and support enquiries
Complaints
Media enquiries
Law enforcement and regulatory enquiries
Please note: we will not respond to enquiries sent to this mailbox if you are not from a law enforcement or regulatory agency.
Law Enforcement or Regulatory Enquiries
Court orders, notices and law enforcement enquiries should be addressed to CoinJar Europe Limited by email to compliance@coinjar.com.
CoinJar will only respond to valid requests or notices issued in compliance with applicable law.
Law enforcement enquiries must also include a personal data request form, which includes:
- the subject or individual(s) of the request
- the information requested
- the statutory powers under which the information is requested (if any)
- confirmation that the information is required for the prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties, including the safeguarding against and the prevention of threats to public security.
