Enquiries
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General and support enquiries
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Law enforcement and regulatory enquiries
Please note: we will not respond to enquiries sent to this mailbox if you are not from a law enforcement or regulatory agency.
Law Enforcement or Regulatory Enquiries
Court orders, notices and law enforcement enquiries should be addressed to CoinJar Europe Limited by email to compliance@coinjar.com.
CoinJar will only respond to valid requests or notices issued in compliance with applicable law.
Law enforcement enquiries must also include a personal data request form, which includes:
- the subject or individual(s) of the request
- the information requested
- the statutory powers under which the information is requested (if any)
- confirmation that the information is required for the prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties, including the safeguarding against and the prevention of threats to public security.
Your information is handled in accordance with CoinJar’s Privacy Policy.
Warning: Past performance is not a reliable guide to future performance. If you invest in this product, you may lose some, or all, of the money you invest. The above information is not to be read as investment, legal or tax advice and takes no account of particular personal or market circumstances; all readers should seek independent investment, legal and tax advice before investing in cryptocurrencies. There are no government or central bank guarantees in the event something goes wrong with your investment. This information is provided for general information and/or educational purposes only. No responsibility or liability is accepted for any errors of fact or omission expressed therein. CoinJar Europe Limited makes no representation or warranty of any kind, express or implied, regarding the accuracy, validity, reliability, availability, or completeness of any such information.
CoinJar Europe Limited is authorised by the Central Bank of Ireland as a crypto-asset service provider (registration number C496731).
For more information on our regulatory status and the crypto-asset services we are authorised to provide, please see our official announcement and our MiCAR Legal & Regulatory Information page.
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