CoinJar Crypto Storage
Private & encrypted crypto storage
Fraud protection
We employ multi-level data encryption, audits and follow best practice guidelines to protect customer accounts. Our Support team uses advanced machine learning to recognise suspicious logins, account takeovers and financial fraud.
Crypto custody
Customer assets are held in custody by CoinJar Europe Limited using Fireblocks' secure wallet infrastructure as a technology provider.
Established in 2013
CoinJar was established in 2013. We’re backed by investors, which include Blackbird and DCG Group.Privacy
Your personal and financial information is stored and processed in cloud services that meet our strict infrastructure requirements. For more information about the customer data we collect and how we use it, check out our Privacy Policy.
Infrastructure
We host our digital infrastructure with Amazon Web Services.
CoinJar’s internal networks are fully encrypted, firewall-protected and isolated from the internet. Our application and database servers are run inside private networks, with further layers of separation between staging and production environments, while public-facing services are handled by dedicated load balancers that only handle HTTP requests.
CoinJar IT processes
All our internal services and databases are protected by cryptographically-secure Multi-Factor Authentication. Engineers do not have access to application credentials or production servers and all deployments are performed independently by a deployment server.
CoinJar employees must pass a criminal background check before joining the company and take part in ongoing security and anti-money laundering training.
Outages and issues
Our members can stay updated on any outages and issues by using our real-time Status page, which shows the current status of our wallets and services, details of any current incidents, and information about upcoming maintenance.
Bug bounty
CoinJar works with an active community of researchers through our Bug Bounty program to help us continually improve.
Protecting your CoinJar
Pick a complex password
We recommend using a password manager like iCloud Keychain, Bitwarden or 1Password.Two-factor authentication
Add 2FA to your account using SMS or an authenticator app like Google Authenticator.Check the URL
Always ensure you’re visiting coinjar.com before entering your username and password.
Your information is handled in accordance with CoinJar’s Privacy Policy.
CoinJar Europe Limited is authorised by the Central Bank of Ireland as a Crypto-Asset Service Provider (CASP) under Regulation (EU) 2023/1114 (MiCAR) to provide crypto-asset services in the European Union (registration number C496731).
For more information on our regulatory status and the crypto-asset services we are authorised to provide, please see our official announcement and our MiCAR Legal & Regulatory Information page.
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