Don’t invest unless you’re prepared to lose all the money you invest. This is a high‑risk investment and you should not expect to be protected if something goes wrong.

CoinJar Support

Help when you need it.

Find answers in our extensive, easy-to-use Knowledge Base or reach out to our friendly, local Support team for personalised assistance.

platform-hero_coinjar-support_desktop@3840w.jpeg

Popular topics

Popular categories

Ask Support

If you can’t find what you’re looking for above, get in touch with our local in-house Support team. We’re online and ready to help 10am-6am Mon-Fri.
best crypto exchange

Keep up with CoinJar

To stay up-to-date with future company and product announcements head to the or subscribe to our .

CoinJar
Company
Support
Legal
Crypto on CoinJar
App storeApp store

Your information is handled in accordance with CoinJar’s .

Cryptoassets traded on CoinJar UK Limited are largely unregulated in the UK, and you are unable to access the Financial Service Compensation Scheme or the Financial Ombudsman Service. We use third party banking, safekeeping and payment providers, and the failure of any of these providers could also lead to a loss of your assets. We recommend you obtain financial advice before making a decision to use your credit card to purchase cryptoassets or to invest in cryptoassets. Capital Gains Tax may be payable on profits. CoinJar’s digital currency exchange services are operated in the UK by CoinJar UK Limited (company number 8905988), registered by the Financial Conduct Authority as a Cryptoasset Exchange Provider and Custodian Wallet Provider in the United Kingdom under the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017, as amended (Firm Reference No. 928767).

Apple Pay and Apple Watch are trademarks of Apple Inc. Google Pay is a trademark of Google LLC.

This site is protected by reCAPTCHA and the and apply.

CoinJar logo
CoinJarGet the app.
Install app