The Travel Rule takes effect across Australia on 1 July 2026. To comply, we are changing how cryptocurrency withdrawals and deposits work on CoinJar. Here’s what’s changing, why we ask for this information, and what (if anything) you need to do.
What the Travel Rule is
The Travel Rule is a new regulatory requirement for Australian crypto exchanges (also known as Virtual Asset Service Providers) as part of changes to Australia’s anti-money laundering and counter-terrorism financing (AML/CTF) laws. The new regulatory requirements for the travel rule will require crypto exchanges to collect and securely share some basic information about the sender and the recipient whenever crypto moves between crypto platforms or exchanges. The aim is to help make crypto safer and harder to misuse for scams and fraud, and other money laundering and terrorism financing related crimes.
Australia is adopting the same standard already in place across most of the developed world, including the US, UK, EU, NZ, Singapore, Hong Kong and UAE, bringing local regulation in line with international practice.
How might this affect your transactions?
When you send or receive crypto, you’ll just answer a few extra questions, and we take care of securely sharing that information with the other platform for you. We only share the information the rules require, and we handle it in line with our Privacy Policy.
We may be unable to support certain transfers from cryptocurrency exchanges, hosted or custodial wallets including websites which accept crypto, or any platform where you don't control the private keys.
We will support the majority of transfers between CoinJar and self-hosted wallets. You can learn more about various types of self-hosted wallets on CoinJar Learn.
Self-hosted wallets aren’t run by an exchange, so they won’t ask you anything at their end. If you later move crypto from a self-hosted wallet back to CoinJar, we may ask you to confirm a few details about that deposit.
Save your details once with the Address Book
You can now save Travel Rule information directly against the addresses in your Address Book.
Complete the details once for a saved address, you shouldn’t need to fill in the Travel Rule form again for future transfers to or from that address. Your previously saved addresses are still there, and you can add Travel Rule details to them today.
Sending via API
You can now save blockchain addresses to your Address Book along with their full Travel Rule details. Once the Travel Rule takes effect, API withdrawals to addresses with complete Travel Rule details saved in your Address Book should require no further action. For any other address, you'll need to submit the Travel Rule form manually with each withdrawal.
What you need to do
Make sure your CoinJar app is up to date, then review your saved addresses and add the required Travel Rule information. Until 1 July, your transfers will keep working exactly as they do today.
How to add your details
- Open the CoinJar app and tap More.
- Select Address Book.
- Choose a saved address, then add its Travel Rule details.
Questions?
If you have any questions, contact CoinJar Support.
The CoinJar Team
This message is general information about an upcoming change to Australian regulations and how it affects CoinJar transfers. It isn’t financial or legal advice.
CoinJar’s digital currency exchange services are operated by CoinJar Australia Pty Ltd ACN 648 570 807, a registered digital currency exchange provider with AUSTRAC.
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