Careers

CoinJar, a global cryptocurrency exchange, is seeking a Customer Support Representative to join our team in Australia.

You will be responsible for providing industry-leading support for our products and creating a positive experience for CoinJar customers. Prospective team members will have a customer-centric focus and strong empathy for the customer.

This full-time role offers a hybrid work arrangement, combining the best of both worlds with time split between our Melbourne office and your home.

CoinJar is looking for experienced backend engineers who have a solid understanding of cloud-based architecture and modern software development principles. As a Senior Backend Engineer, you will play a key role in designing, building, and maintaining the backend systems that power our applications. You will work closely with our frontend and mobile developers, and collaborate with cross-functional teams to deliver high-quality solutions to our customers.

Be part of our collaborative Melbourne team, with one day in the office per week to connect and build relationships. .

CoinJar is now seeking an experienced and qualified candidate for Head of Compliance (PCF-12) to join our Crypto-Asset Service Provider (CASP) in Ireland. This role is crucial in ensuring our compliance with the MiCAR framework in Ireland and Europe, while harmonising these regulations into the larger CoinJar group internationally.

As our Chief Information Officer (PCF-49), you will be a key leader responsible for the strategic direction and operational excellence of our IT infrastructure and security. This role reports directly to the CEO and requires a deep understanding of information security, data privacy, and IT governance within the context of a regulated financial services environment.

As Financial Crime Operations Officer, you will manage customer onboarding (this process is mostly automated), address and investigate financial crime escalations, conduct ongoing monitoring and enhanced customer due diligence (ECDD), and take proactive measures to prevent fraud and safeguard CoinJar's customers.

This full-time role is on a 12-month contract with the potential to move to permanent, offering a hybrid work arrangement between our office and your home.