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You complete us

CoinJar is here to create better financial experiences through technology. We believe everyone should be able to benefit from having access to cryptocurrency – and together we’re helping to break down those barriers.

Open roles

Customer Support Representative



CoinJar, a pioneer in Australian fintech and a leader in cryptocurrency worldwide, is seeking a Customer Support Representative. You will be responsible for providing industry-leading support for our products and creating a positive experience for CoinJar customers. Prospective team members will have a customer-centric focus and strong empathy for the customer. This is a full-time role with a hybrid work format between our Melbourne CBD office and your home.

Apply now

Why CoinJar?


Remote-first and flexible workplace

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Fee-free trades through the CoinJar platform


Work in digital technology’s most exciting industry


Rapid career growth and skill-building opportunities

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Focus on agile and self-directed projects


Australia’s longest-running cryptocurrency exchange

CoinJar Team

Our team

Spread across Melbourne and London, our rapidly growing team has been handpicked for their talent, passion and curiosity. From department managers through to customer support staff, we foster a workplace that’s supportive, easygoing, egalitarian and always open to new ideas.

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“I feel exceedingly lucky to be part of the CoinJar family. They're a passionate company with an emphasis on life-long learning, getting things done and work-life balance – a rarity in such a fast-growing space.”
- Peng WeiOTC Trading Desk
“In my year at CoinJar I've seen the company grow in leaps and bounds – and felt like I was an integral part at every step. Operating in such a male-dominated industry, diversity and culture is key. While there’s always more work to be done, CoinJar have done a great job laying the groundwork and always made me feel supported and welcome at work, at all levels.”
- Natalie HillPartnerships & Marketing Manager
I've been with CoinJar since 2014 and feel very proud of where we are today. I get to work with motivated, highly skilled people every day and there's always something exciting to build. It also gives me great pleasure to help people move internally so that their passion better matches their work.
- James EliaGeneral Manager

Our culture

From the quality of our code to our customer service, we always seek to put the needs of our users first and foremost. We want cryptocurrency to be accessible to as many people as possible. That’s why we strive to continuously improve our products, our services and ourselves to provide more value to our users.

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