CoinJar UK Limited ("CoinJar", "we", "us", "our") operates a digital currency exchange via www.coinjar.com, sub-domains, any associated web-based and mobile applications, and APIs (collectively, "Website"). For more information about the services available in your region ("Services"), please visit our Website.
|WHAT PERSONAL DATA WE PROCESS||WHY WE PROCESS THIS PERSONAL DATA||OUR LAWFUL BASIS FOR PROCESSING|
Identity Data: this includes your first name, middle name, surname, date of birth, identity documentation, nationality, country of residence.
Contact Data: this includes your address (business and/or residential), phone number(s), email address and any other contact details you may provide.
Financial Data: this includes your sort code, bank account number or IBAN, and account name.
Profile Data: this includes data regarding your deposits, withdrawals and trades on the Website and any cryptocurrency wallet addresses.
Usage Data: we may process data regarding your use of the Services, including incidences of download and deletion, average time spent, means of connection, operating system, any problems reported, your IP address, device type, and number and frequency of logins.
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of any personal data we collect or you provide.
Any personal data uploaded by you or collected by us via the Website happens over an SSL-secured communication channel and is encrypted and protected with digital signatures. We store your personal data securely throughout the life of your CoinJar account on our computers in UK, European Union, Australia and elsewhere in the world where CoinJar facilities or our service providers are located (for more information on data transfers see section 4 below).
Payment card data is securely transferred and hosted off-site by a payment partner in compliance with Payment Card Industry Data Security Standards (PCI DSS). This information is not accessible to CoinJar.
When you use the Services, we may need to disclose your personal data to the following categories of third parties:
We may also need to disclose your personal data in the following limited circumstances:
The personal data we share with these third parties and in these circumstances will in each case be limited to that strictly necessary to satisfy the reasons set out in the table above.
We will not transfer your personal data outside of the EU (or the UK to the extent the UK is no longer part of the EU), except to our parent company in Australia, and selected third parties that we have instructed to help us provide the Services to you. Such third parties may process and store your personal data in geographically distributed data centres.
In the case of transfers of your personal data outside of the EU (or the UK to the extent the UK is no longer part of the EU), where the transfers are not to countries that provide an adequate level of protection (for example, we may rely on a Privacy Shield certification where the transfer contains a US entity), we will put in place appropriate safeguards to cover transfers of your personal data which may include, for example, signing standard contractual clauses/data protection clauses adopted by the European Commission. Please click here for a link to the standard contractual/data protection clauses and click here for more information about the Privacy Shield for US companies.
We store your personal data in line with legal, regulatory, financial and good-practice requirements. If you deactivate your CoinJar account, we will mark your account in our database as "Deactivated", but will keep your account information in our database for 7 years. This is necessary in order to deter fraud, by ensuring that persons who try to commit fraud will not be able to avoid detection simply by closing their account and opening a new account.
As a result of us collecting and processing your personal data, you have the following legal rights:
To exercise any of your rights set out above, including to withdraw your consent where we have stated we are processing your personal data based on your consent, please contact us at [firstname.lastname@example.org]
CoinJar’s digital currency exchange services are operated by CoinJar Australia Pty Ltd ACN 648 570 807, a registered digital currency exchange provider with AUSTRAC.
CoinJar Card is a prepaid Mastercard® issued by EML Payment Solutions Limited ABN 30 131 436 532 AFSL 404131 pursuant to license by Mastercard. CoinJar Australia Pty Ltd is an authorised representative of EML Payment Solutions Limited. We recommend you consider the Product Disclosure Statement and Target Market Determination before making any decision to acquire the product. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
Google Pay is a trademark of Google LLC. Apple Pay and Apple Watch are trademarks of Apple Inc.